Terms & Conditions
Last updated: May 27, 2025
1. Acceptance of Terms
Welcome to Truelottoguide. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Truelottoguide Pty Ltd ("Company," "we," "us," or "our") regarding your use of our website, mobile application, and related services (collectively, the "Platform").
By accessing, browsing, or using our Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any part of these Terms, you must not use our Platform.
These Terms apply to all users of the Platform, including without limitation users who are browsers, customers, merchants, contributors of content, or other users of the service.
2. Eligibility and Account Registration
2.1 Age Requirements
You must be at least 18 years of age to use this Platform. By using our services, you represent and warrant that you are 18 years of age or older and have the legal capacity to enter into these Terms. We reserve the right to verify your age and may suspend or terminate accounts that do not meet this requirement.
2.2 Geographic Restrictions
Our Platform is intended for users located in Australia. If you are accessing our Platform from outside Australia, you are responsible for compliance with local laws and regulations in your jurisdiction.
2.3 Account Creation
To access certain features of our Platform, you must create an account by providing accurate, current, and complete information. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
- Ensuring your account information remains accurate and up-to-date
2.4 Account Verification
We may require identity verification before granting full access to our Platform. You agree to provide legitimate identification documents and cooperate with our verification process.
3. Platform Services
3.1 Service Description
Truelottoguide provides sports betting intelligence services, including but not limited to:
- AI-powered betting predictions and analytics
- Real-time sports data and odds comparison
- Betting calculators and risk management tools
- Educational content and strategy guides
- Community features and user forums
3.2 Information and Entertainment
Our Platform provides information and tools for educational and entertainment purposes. We do not operate as a bookmaker, casino, or gambling operator. All betting activities must be conducted through licensed and regulated third-party operators.
3.3 No Guarantees
While we strive to provide accurate information and reliable tools, we make no guarantees regarding:
- The accuracy of predictions or recommendations
- Betting outcomes or profitability
- Continuous availability of services
- Third-party data accuracy or completeness
4. User Conduct and Responsibilities
4.1 Acceptable Use
You agree to use our Platform only for lawful purposes and in accordance with these Terms. You may not:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit harmful, offensive, or inappropriate content
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of the Platform
- Create multiple accounts or impersonate others
- Use automated tools to access or scrape our content
4.2 Responsible Gambling
You acknowledge that gambling can be addictive and agree to:
- Gamble responsibly and within your means
- Set and adhere to personal betting limits
- Seek help if gambling becomes problematic
- Not use our Platform if you are self-excluded from gambling
4.3 Content Standards
Any content you submit to our Platform must:
- Be accurate and not misleading
- Respect the rights and dignity of others
- Not contain spam, advertising, or promotional content
- Comply with applicable laws and regulations
- Not promote harmful or illegal activities
5. Intellectual Property Rights
5.1 Our Content
All content on our Platform, including but not limited to text, graphics, logos, images, software, and data compilations, is the property of Truelottoguide or our licensors and is protected by intellectual property laws.
5.2 Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use our Platform for personal, non-commercial purposes. This license does not include:
- Resale or commercial use of our Platform or content
- Collection and use of product listings or descriptions
- Making derivative works of our content
- Downloading or copying content for commercial use
5.3 User-Generated Content
By submitting content to our Platform, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and distribute such content for the operation and promotion of our Platform.
5.4 Trademark Policy
Truelottoguide and our logos are trademarks of Truelottoguide Pty Ltd. You may not use our trademarks without our prior written consent.
6. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Platform, you consent to the collection and use of your information as outlined in our Privacy Policy.
6.1 Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6.2 Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data, subject to legal retention requirements.
7. Payment Terms and Billing
7.1 Subscription Services
Certain features of our Platform may require paid subscriptions. By subscribing, you agree to pay all applicable fees and charges according to the pricing and payment terms presented to you at the time of purchase.
7.2 Payment Processing
Payments are processed by third-party payment providers. We do not store your payment card information. You are responsible for ensuring your payment information is accurate and current.
7.3 Refunds and Cancellations
Refund and cancellation policies vary by service type and will be clearly communicated at the time of purchase. Generally, subscription fees are non-refundable except as required by law.
7.4 Price Changes
We reserve the right to modify our pricing at any time. Price changes will not affect existing subscriptions until renewal, and we will provide advance notice of any changes.
8. Disclaimers and Limitations
8.1 Service Availability
We strive to maintain continuous service availability but do not guarantee uninterrupted access to our Platform. We may temporarily suspend services for maintenance, updates, or other reasons without prior notice.
8.2 Information Accuracy
While we make reasonable efforts to ensure information accuracy, we do not warrant that:
- Information on our Platform is accurate, complete, or current
- Our Platform will meet your specific requirements
- Our Platform will be error-free or uninterrupted
- Defects will be corrected promptly
8.3 Third-Party Content
Our Platform may include content from third parties. We are not responsible for the accuracy, completeness, or reliability of third-party content and do not endorse any third-party opinions or recommendations.
8.4 Investment Disclaimer
Information provided on our Platform is not investment advice. All betting and gambling activities involve risk, and you should never bet more than you can afford to lose. Past performance does not guarantee future results.
9. Limitation of Liability
To the maximum extent permitted by law, Truelottoguide and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your use of or inability to use our Platform
- Any unauthorized access to or use of our servers
- Any bugs, viruses, or other harmful code
- Any errors or omissions in content
- Any conduct or content of third parties
- Betting losses or unsuccessful gambling activities
Our total liability to you for all claims arising from or relating to these Terms or our Platform shall not exceed the amount you paid us in the twelve months preceding the claim.
10. Indemnification
You agree to defend, indemnify, and hold harmless Truelottoguide and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from:
- Your use of our Platform
- Your violation of these Terms
- Your violation of any third-party rights
- Any content you submit to our Platform
- Your gambling or betting activities
11. Termination
11.1 Termination by You
You may terminate your account at any time by contacting us or using the account closure feature in your profile settings. Upon termination, your right to use our Platform will cease immediately.
11.2 Termination by Us
We may suspend or terminate your account and access to our Platform immediately, without prior notice, for any reason, including:
- Violation of these Terms
- Suspected fraudulent or illegal activity
- Extended periods of inactivity
- Technical or security reasons
- Changes to our business operations
11.3 Effect of Termination
Upon termination:
- Your access to our Platform will be immediately revoked
- We may delete your account and associated data
- Outstanding payment obligations remain in effect
- Provisions that should survive termination will continue to apply
12. Governing Law and Dispute Resolution
12.1 Governing Law
These Terms are governed by and construed in accordance with the laws of Australia, without regard to conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the competent courts of Australia.
12.2 Dispute Resolution
Before initiating any legal proceedings, you agree to attempt to resolve disputes through good faith negotiations. If informal resolution is unsuccessful, disputes may be resolved through binding arbitration in accordance with Australian arbitration rules.
12.3 Class Action Waiver
You agree that any dispute resolution proceeding will be conducted only on an individual basis and not in a class, consolidated, or representative action.
13. Modifications to Terms
We reserve the right to modify these Terms at any time. We will notify users of significant changes by:
- Posting updated Terms on our Platform
- Sending email notifications to registered users
- Displaying prominent notices on our Platform
- Updating the "Last Updated" date
Your continued use of our Platform after any modifications indicates your acceptance of the updated Terms. If you do not agree to the modifications, you must stop using our Platform.
14. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not be affected or impaired. The invalid provision will be deemed modified to the minimum extent necessary to make it valid and enforceable.
15. Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices published by us on our Platform, constitute the entire agreement between you and Truelottoguide regarding your use of our Platform and supersede all prior agreements and understandings.
16. Contact Information
If you have any questions about these Terms, please contact us:
Email:
Customer Support:
Mailing Address:
Truelottoguide Pty Ltd
Legal Department
[Address would be provided]
Australia
We will make every effort to respond to your inquiries promptly and address any concerns you may have regarding these Terms.
17. Acknowledgment
By using our Platform, you acknowledge that you have read these Terms, understand them, and agree to be bound by them. You also acknowledge that these Terms may be updated from time to time and that it is your responsibility to review them periodically.
If you are using our Platform on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
Thank you for choosing Truelottoguide. We appreciate your business and look forward to providing you with excellent sports betting intelligence services.